jili999 Privacy Policy

1. Introduction

This Privacy Policy describes how jili999 ("jili999," "we," "us," or "our") collects, uses, stores, and protects the personal information of users ("you," "your," or "Player") who access and use the jili999 online casino platform located at jili999.app (the "Platform").

jili999 is committed to protecting your privacy and complying with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and other applicable data protection regulations. By using the jili999 Platform, you consent to the collection and use of your personal information as described in this Privacy Policy.

This Privacy Policy should be read in conjunction with our Terms & Conditions and Responsible Gaming Policy, which together govern your use of the jili999 Platform. If you do not agree with any part of this Privacy Policy, you should not use the Platform.

2. Information We Collect

2.1 Information You Provide Directly

When you register for a jili999 account, we collect the following personal information:

• Identity Information: Full legal name, date of birth, gender, and nationality;
• Contact Information: Residential address in the Philippines, mobile phone number, and email address;
• Account Credentials: Username and password (passwords are stored in encrypted form);
• Financial Information: Payment method details (e.g., GCash account, PayMaya account, bank account information for BPI, BDO, Metrobank, or other Philippine banks), transaction history, deposit and withdrawal records;
• Verification Documents: Government-issued identification (e.g., Philippine passport, driver's license, UMID, SSS ID), proof of address (e.g., utility bills, bank statements), and proof of payment method ownership as required for Know Your Customer (KYC) compliance.

2.2 Information Collected Automatically

When you access the jili999 Platform, we automatically collect certain technical and usage information, including:

• Device Information: IP address, device type, operating system, browser type and version, screen resolution;
• Usage Data: Pages visited, games played, session duration, click patterns, referral source, and timestamps of activity;
• Location Data: Approximate geographic location derived from your IP address to verify that you are accessing the Platform from within the Philippines;
• Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience and collect usage data. See Section 7 for more details.

2.3 Information from Third Parties

We may receive information about you from third-party service providers, including payment processors (e.g., GCash, PayMaya, Philippine banks), identity verification services, and fraud prevention partners. This information is used to verify your identity, process transactions, and protect against fraudulent activity.

3. How We Use Your Information

jili999 uses your personal information for the following purposes:

3.1 Account Management and Service Delivery

• To create and maintain your jili999 account;
• To authenticate your identity and verify your eligibility to use the Platform;
• To process deposits, withdrawals, and other financial transactions;
• To provide customer support and respond to your inquiries;
• To deliver game content, bonuses, and promotional offers you are eligible for.

3.2 Legal and Regulatory Compliance

• To verify that you meet the minimum age requirement of 21 years old as required under Philippine gaming regulations;
• To comply with anti-money laundering (AML) and counter-terrorism financing (CTF) obligations;
• To fulfill Know Your Customer (KYC) requirements mandated by applicable Philippine law;
• To respond to lawful requests from government authorities, regulators, and law enforcement agencies;
• To maintain records as required by applicable laws and regulations.

3.3 Security and Fraud Prevention

• To detect, investigate, and prevent fraudulent transactions, cheating, and other prohibited activities;
• To monitor for suspicious account activity and unauthorized access;
• To enforce our Terms & Conditions and protect the integrity of the Platform.

3.4 Platform Improvement and Analytics

• To analyze usage patterns and improve the functionality, performance, and user experience of the Platform;
• To conduct internal research and develop new features and game offerings;
• To troubleshoot technical issues and maintain Platform stability.

3.5 Marketing and Communications

• To send you promotional offers, bonus notifications, and updates about new games or features, where you have consented to receive such communications;
• To personalize your experience on the Platform based on your gaming preferences and activity;
• To conduct surveys and gather feedback to improve our services.

You may opt out of marketing communications at any time by contacting our customer support team or using the unsubscribe option in any promotional email we send you. Opting out of marketing communications will not affect our ability to send you service-related messages necessary for the operation of your account.

4. Legal Basis for Processing

jili999 processes your personal data on the following legal bases under the Data Privacy Act of 2012 (RA 10173) and other applicable Philippine regulations:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to provide the gaming services you have registered for and to manage your account;
• Legal Obligation: Processing is required to comply with applicable laws, including AML regulations, KYC requirements, and gaming regulations;
• Legitimate Interests: Processing is necessary for our legitimate business interests, including fraud prevention, security monitoring, and Platform improvement, provided these interests are not overridden by your privacy rights;
• Consent: For marketing communications and non-essential cookies, we rely on your explicit consent, which you may withdraw at any time.

5. Data Sharing and Disclosure

5.1 Service Providers

We share your personal information with trusted third-party service providers who assist us in operating the jili999 Platform. These include payment processors (such as GCash and PayMaya), identity verification providers, cloud hosting services, customer support platforms, and game software providers. All service providers are contractually bound to process your data only on our instructions and to maintain appropriate security standards.

5.2 Regulatory and Law Enforcement Authorities

We may disclose your personal information to government agencies, regulatory bodies, and law enforcement authorities in the Philippines where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of jili999, our players, or the public.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of jili999's business, your personal information may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and the privacy practices of the acquiring entity before your data is transferred.

5.4 No Sale of Personal Data

jili999 does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. Any sharing of data is limited to what is strictly necessary for the purposes described in this Privacy Policy.

6. Data Security Measures

jili999 implements a comprehensive set of technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using 256-bit SSL/TLS technology;
• Secure Data Storage: Personal and financial data is stored on secure servers with restricted access controls and regular security audits;
• Access Controls: Access to personal data is limited to authorized jili999 personnel who require it to perform their job functions, and is governed by strict internal access control policies;
• Two-Factor Authentication: We offer two-factor authentication (2FA) to provide an additional layer of security for your jili999 account;
• Regular Security Testing: Our systems undergo regular penetration testing and vulnerability assessments to identify and address potential security weaknesses;
• Incident Response: We maintain a data breach response plan and will notify affected players and relevant Philippine authorities in the event of a data breach, as required by law.

While we take all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are also responsible for maintaining the security of your account credentials and for notifying us immediately if you suspect any unauthorized access to your account.

7. Cookies and Tracking Technologies

7.1 What Are Cookies?

Cookies are small text files placed on your device when you visit the jili999 Platform. They help us recognize your device, remember your preferences, and provide a more personalized experience. We also use similar technologies such as web beacons, pixel tags, and local storage.

7.2 Types of Cookies We Use

• Essential Cookies: These are strictly necessary for the Platform to function. They enable core features such as account login, session management, and security. These cookies cannot be disabled;
• Functional Cookies: These remember your preferences (such as language settings and game preferences) to provide a more personalized experience;
• Analytics Cookies: These help us understand how players use the Platform by collecting aggregated, anonymized usage data. This information is used to improve Platform performance and user experience;
• Marketing Cookies: These are used to deliver relevant promotional content and track the effectiveness of our marketing campaigns. These cookies are only placed with your consent.

7.3 Managing Cookies

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. However, disabling essential cookies may affect the functionality of the jili999 Platform and your ability to access certain features. For more information on managing cookies, refer to your browser's help documentation.

8. Your Privacy Rights

Under the Data Privacy Act of 2012 (RA 10173) of the Philippines, you have the following rights with respect to your personal information held by jili999:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed, as described in this Privacy Policy;
• Right of Access: You have the right to request a copy of the personal information we hold about you;
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal information we hold about you;
• Right to Erasure: You have the right to request deletion of your personal data, subject to our legal obligations to retain certain records;
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests;
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format;
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer through our customer support team. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.

9. Data Retention

jili999 retains your personal information for as long as your account is active and for a period thereafter as required by applicable Philippine laws and regulations. Specifically:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years after account closure, as required by AML regulations;
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years in compliance with Philippine banking and AML regulations;
• KYC Documents: Identity verification documents are retained for the period required by applicable law, typically five (5) years after the end of the business relationship;
• Marketing Data: Data used for marketing purposes is retained until you withdraw your consent or request deletion, whichever comes first;
• Technical Logs: Server logs and technical data are retained for up to twelve (12) months for security and troubleshooting purposes.

When your personal data is no longer required, we will securely delete or anonymize it in accordance with our data retention and disposal procedures.

10. International Data Transfers

The jili999 Platform is operated primarily for users in the Philippines. However, some of our service providers and technology partners may be located outside the Philippines. Where personal data is transferred internationally, jili999 ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses and compliance with the requirements of the Data Privacy Act of 2012.

By using the jili999 Platform, you acknowledge and consent to the transfer of your personal information to countries outside the Philippines where our service providers operate, subject to the safeguards described above.

11. Children's Privacy

The jili999 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that we have inadvertently collected personal information from a person under 21, we will take immediate steps to delete that information and close the associated account.

If you are a parent or guardian and believe that your child has provided personal information to jili999, please contact our customer support team immediately so that we can take appropriate action.

12. Changes to This Policy

jili999 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes to this Privacy Policy, we will notify registered players via email or through a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is indicated at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information. Your continued use of the jili999 Platform following notification of any changes constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jili999 handles your personal information, please contact our Data Protection Officer or customer support team. We are available 24/7 and are happy to assist you.

You may reach us via the live chat feature on the Platform, or by email at: [email protected]

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the regulatory authority responsible for enforcing the Data Privacy Act of 2012.